Learning Consulting Research & Innovation

Privacy Policy

 Effective Date: February 12, 2025
Last Updated: April 28, 2025

At Adaptive Machines LLC ("we," "our," or "us"), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you access or use our services. By using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information when you sign up for our services, make purchases, or interact with us. The types of information we may collect include:

  • Personal Information: Name, email address, billing information, contact details, and other information necessary to provide the services you request.
  • Payment Information: Payment details such as credit card numbers, billing addresses, and related information for transaction purposes.
  • Technical Data: Information about your device, browser, IP address, operating system, and usage of our services (e.g., pages visited, time spent on pages, etc.).
  • Interaction Data: Information related to your interactions with our website, emails, and customer support.
2. How We Use Your Information

We use your personal information to:

  • Provide and Improve Services: Deliver the services you have requested and improve your experience with us.
  • Communicate with You: Respond to your inquiries, provide updates, and send important notifications.
  • Process Payments: Manage payments, invoicing, and account management.
  • Marketing: Send you newsletters, updates, and promotional offers. You can opt out of marketing communications at any time by clicking the unsubscribe link in any email or contacting us directly.
3. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your user experience. These technologies help us:

  • Remember Preferences: Store your preferences and settings.
  • Analyze Usage: Improve our services by understanding how users interact with our platform.
  • Marketing: Deliver personalized advertisements based on your browsing behavior.

You can manage your cookie settings through your browser. Disabling cookies may impact the functionality of certain features. By continuing to use our services, you consent to our use of cookies as described in this Privacy Policy.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Standard retention is 3 years from the date of collection, unless a longer retention is required for legal, regulatory, or operational reasons.

Account Closure and Data Deletion

Upon account closure, we will cancel your services and retain your personal data only as necessary to comply with legal, accounting, or operational requirements. You may request immediate deletion of your personal data, subject to applicable legal obligations.

5. How We Share Your Information

We do not sell your personal data. We share your information only as necessary to provide our services:

  • Service Providers: We may share your data with trusted third-party providers (such as Google, Kajabi, Calendly, PayPal, Stripe, Make, Wave, and other service providers and payment processors) to help us deliver our services. These providers operate under their own privacy policies.
  • Legal Compliance: We may disclose your data to comply with legal obligations, protect our rights, or respond to lawful requests.
  • Business Transfers: If Adaptive Machines LLC is involved in a merger, acquisition, restructuring, or sale of assets, your data may be transferred to the successor entity.
6. Data Security

We implement technical and organizational measures to protect your personal data, including data encryption, secure servers, and regular system audits and monitoring. However, no method of transmission over the Internet or storage system is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Breach Notification

If a data breach occurs that compromises your personal information, we will investigate promptly, take mitigation steps, and notify affected individuals and relevant authorities, if required, within applicable legal timeframes. Notifications may occur by email, website notice, or other reasonable communication methods.

8. International Data Transfers

Your personal data may be transferred to, and stored at, a destination outside your country of residence. If you are in the European Union (EU) or European Economic Area (EEA), please be aware that data protection laws may differ from those in your jurisdiction. We ensure that all data transfers comply with applicable laws and include safeguards such as the use of Standard Contractual Clauses (SCCs).

9. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal data, including the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Update or correct your personal data.
  • Deletion: Request that we delete your personal data when it is no longer necessary for the purposes for which it was collected.
  • Opt-out of Marketing: Unsubscribe from marketing emails and communications.

To exercise any of these rights, please reach out using the Contact Us page. Requests submitted through other channels may not be processed.

10. Governing Law Clause

This Privacy Policy is governed by the laws of the State of Tennessee, United States, without regard to conflict of law principles. For users outside the United States, local data protection laws may also apply, subject to jurisdictional compatibility.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, we will notify you by updating the "Effective Date" at the top of this policy. If the changes are significant, we will provide more prominent notice, such as via email. We encourage you to review this Privacy Policy periodically to stay informed.

12. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal data from children. If we become aware that we have collected personal data from a child under 13, we will promptly delete it.

13. Legal Basis for Processing (For EU Users)

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

  • Contractual Necessity: We process your data to fulfill the contract between you and Adaptive Machines LLC (e.g., providing our services).
  • Legitimate Interests: We process your data for legitimate business interests, such as improving our services and marketing.
  • Consent: Where required by law, we seek your consent for specific processing activities (e.g., marketing emails).

You have the right to withdraw your consent at any time without affecting the lawfulness of prior processing.

14. Contact Us

If you have any questions about this Privacy Policy, our data practices, or wish to exercise your privacy rights, please reach out using the Contact Us page. Requests submitted through other channels may not be processed.